Last updated: 7 – 2026
DRONEXX (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit dronexx.shop or place an order. This policy explains what we collect, why, and how we handle it.
Information we collect. When you shop with us, we collect information you provide directly: your name, shipping and billing address, email address, phone number, and payment details. We also automatically collect technical data such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How we use your information. We use your data to process and ship orders, respond to support requests at support@dronexx.shop, send order confirmations and shipping updates, prevent fraud, and — only with your consent — send marketing emails about new drones and promotions. You can unsubscribe at any time using the link in any email.
Payment processing. We do not store your full credit card number. Payments are handled by PCI-compliant third-party processors (such as Stripe and our financing partners). These providers process your payment data under their own privacy terms.
Sharing your information. We share data only with parties who help us operate: shipping carriers, payment processors, and email/analytics providers. We never sell your personal information. We may disclose data if required by law or to protect our rights.
Data retention and security. We keep order records as long as needed for legal, tax, and warranty purposes, then delete or anonymize them. We use encryption and access controls to safeguard your data, though no method is 100% secure.
Your rights. Depending on your location, you may have the right to access, correct, or delete your personal data, or object to certain processing. To exercise these rights, email support@dronexx.shop and we will respond within the timeframe required by applicable law.
International shipping. Because we ship to 60+ countries, your data may be processed in the United States and other regions with different data-protection laws.
Children. Our store is not directed to anyone under 16, and we do not knowingly collect their data.
Contact us. Questions about this policy? Reach us at:
DRONEXX, 17307 119th Ln SE K6, Renton, WA 98058, USA
Email: support@dronexx.shop · Phone: 425-523-5405